Terms of Use – FlyBusinesClass.com

FlyBusinesClass.com

Represented by BOOKNDFLY TOURS LLC

Effective Date: November 25, 2025

1. Agreement

Welcome to FlyBusinesClass.com (the “Website” or “Service”), owned and operated by BOOKNDFLY TOURS LLC (“FlyBusinesClass,” “we,” “us,” or “our”). These Terms and Conditions (“Terms” or “Agreement”) govern your access to and use of our Website, our customer support channels, and all related travel-booking services offered by FlyBusinesClass.com.

The terms “you” or “your” refer to any individual using the Website, contacting our support team, or making travel reservations through us.

Our Website is designed to help you research travel options, check availability, request airfare quotes, and make legitimate travel reservations with third-party travel suppliers. By accessing the Website, using our services, communicating with our agents, or completing a booking with us, you acknowledge and agree to be bound by these Terms and by our Privacy Policy, incorporated herein by reference. If you do not agree to these Terms, you must discontinue use of the Website and our services.

Please note:
FlyBusinesClass.com does not create, arrange, or sell package holidays or package travel services under EU Package Travel Regulations. Any travel components you purchase from separate suppliers do not constitute a package, and FlyBusinesClass.com is not responsible for the performance of services provided by third-party airlines, consolidators, or travel partners.

We may update these Terms periodically. Any revisions will be posted on this page with an updated “Effective Date.” Continued use of the Website or our services after changes are posted constitutes your acceptance of the updated Terms. You agree to review these Terms regularly to stay informed of any modifications.

For questions about these Terms, you may contact us at:
Toll-Free: +1-888-654-1213
Email: care@flybusinesclass.com

2. Use of the Website and Services

By accessing or using FlyBusinesClass.com, you represent and warrant that:

• You are at least 18 years of age and legally capable of entering into binding agreements.
• You will use the Website solely for legitimate travel inquiries or reservations for yourself or for another person for whom you are legally authorized to act.
• You will inform any traveler on whose behalf you book about these Terms, all applicable supplier rules, and all conditions relating to the reservation.
• The information you provide to us, whether for quotes, bookings, payments, or customer service inquiries, is true, accurate, current, and complete.
• Neither you nor the person for whom you are booking is subject to trade sanctions, embargoes, or restrictions issued by the United States, the European Union, the United Nations Security Council, or any other applicable authority that would prohibit the use of our services.
• You will not use the Website for speculative, false, or fraudulent bookings, and you will not attempt to interfere with or disrupt the Website’s functionality.

We reserve the right, at our sole discretion, to deny access to the Website or our services at any time and for any reason, including but not limited to violations of these Terms, improper conduct, or suspected fraudulent activity.

3. General Rules and Conditions

3.1. Booking Conditions

• You may use FlyBusinesClass.com services solely for personal travel or for booking travel on behalf of individuals you are legally authorized to represent.
• Airline tickets are strictly non-transferable. Name changes are not permitted under any circumstances. Only the passenger whose name appears on the ticket may use it.
• Airline tickets, hotel accommodations, and service fees may be non-refundable, subject to the policies and restrictions of the relevant airline or supplier.
• Changes, cancellations, or refund requests must be submitted no later than 72 hours prior to the scheduled departure time and are subject to:
• A minimum processing fee of $250 per person, and
• Any additional airline or supplier-imposed fees or fare differences.
  These charges vary depending on carrier rules and fare type.
• Cancellation credits: Cancellations do not result in cash refunds. Instead, if permitted by the airline, you will receive a credit voucher (minus all applicable supplier fees) that may be applied toward a future long-haul international flight of equal or higher value.
• Credits are valid for 12 months from the original ticket purchase date.
• No-show policy: Passengers who fail to check in or do not appear for a flight (“no-show”) forfeit the entire value of the ticket.
• No-show tickets are non-refundable and non-exchangeable.
• Reservations must be canceled before the scheduled departure time to avoid ticket suspension.
• Customers are responsible for monitoring airline schedule changes.
• Check your email routinely for notifications from the airline and FlyBusinesClass.com.
• Verify all flight details at least 72 hours before departure.
• Provide a correct and active email address and ensure our messages are not filtered as spam.
• Failure to take the outbound flight may result in automatic cancellation of connecting or return segments and may void the remainder of the ticket.
• Tickets must be used in the exact sequence in which they were issued.
• For all international flights, passengers must arrive at the airport a minimum of 3 hours before departure, including when connecting from a domestic flight.
• All tickets are issued in accordance with the airline’s Conditions of Carriage, including rules on cancellations, delays, denied boarding, and schedule changes.
• The contract of carriage is between you and the airline, not FlyBusinesClass.com.
• Airlines reserve the right to modify flight times, aircraft, or routing at their discretion. FlyBusinesClass.com is not responsible for such changes.
• If an airline does not honor your ticket for any reason, contact your travel agent immediately.
• We guarantee the ticket up to the amount paid and will:
• Reissue or replace the ticket within 24 hours, or
• Provide a full refund, or
• Offer alternative travel options of comparable value.

3.2. Modifications to Bookings

Requests to modify an existing booking—including itinerary changes, flight adjustments, date changes, or the addition of supplemental services—are governed by applicable airline or supplier rules.

• A minimum modification fee of $250 per person applies to all changes initiated through FlyBusinesClass.com, in addition to any supplier-imposed fees or fare differences.
• All modification requests must be submitted at least 72 hours before departure.
• Contact your assigned agent to initiate any booking modifications.

3.3. Intellectual Property

All content, functionality, design elements, trademarks, logos, text, graphics, and data displayed on the FlyBusinesClass.com Website are the exclusive property of BOOKNDFLY TOURS LLC or its licensed partners.

By accessing the Website or using our services, you acknowledge and agree that:

• No rights or interests in our intellectual property are transferred to you.
• You may not copy, reproduce, distribute, modify, transmit, display, publish, or create derivative works from any part of the Website without our express prior written consent.
• Unauthorized use of our intellectual property may result in legal action, including claims for damages or injunctive relief.

3.4. Consumer Rights

Airline tickets and related travel services are exempt from the standard 14-day “cooling-off” period established under consumer protection laws.

• Once a booking is confirmed and paid for, it is considered final and is not eligible for withdrawal or cancellation under cooling-off rules.
• All changes or cancellations are strictly subject to airline fare rules and the terms outlined in this Agreement.

4. Free Fare Lock

Our Free Fare Lock feature allows you to reserve a quoted fare for 24 hours at no cost and without any obligation to purchase. During this hold period, we secure the selected seats within the global distribution system (GDS), helping protect your itinerary from potential price increases or availability changes.

Please note:

• The fare and seat availability are guaranteed only for the 24-hour lock period.
• If you proceed with booking after the fare-lock period expires, the final price may change and will be subject to the current fare rules and availability at the time of purchase.
• Free Fare Lock does not guarantee the same fare, routing, or seat inventory beyond the 24-hour period.

5. Price Match Guarantee

If you find a lower fare for the exact same flight itinerary on a major online travel agency (“OTA”) within 24 hours of booking, we will honor our Price Match Guarantee. Upon verification, we will either:

• Refund the price difference, or
• Cancel your booking for a full refund.

To qualify, the following conditions must be met:

• The itinerary must match exactly, including:
• Airline
• Flight numbers
• Travel dates and times
• Number of passengers
• Cabin class / seat type
• The fare displayed must be publicly available for immediate purchase without requiring membership, login, or additional hidden fees.
• The comparison price must include all taxes, surcharges, and mandatory fees.

The Price Match Guarantee does not apply to:

• Corporate, negotiated, or group fares
• Membership or loyalty program offers
• Rewards points, miles, or credit-based pricing
• Opaque fares (where flight details are hidden prior to purchase)
• Consolidator or wholesale fares
• Coupons, promo codes, or error fares

We reserve the right to verify the competing fare’s availability at the time the claim is submitted.

6. Refund Guarantee

Our Refund Guarantee, available exclusively with FBCTicket Protection, provides an additional level of protection for non-refundable airline tickets.

Through this program, we will make best-effort attempts to negotiate a refund of up to 70% of the ticket value directly with the airline, even for fares that are normally non-refundable or purchased through third parties.

Important conditions:

• Refund eligibility and refund amounts are determined solely by the airline and are not guaranteed.
• Processing times vary by carrier and may require 4–8 weeks or longer, depending on supplier responsiveness.
• When airlines only offer travel credits or vouchers, our refund negotiations are considered an act of care and not a guaranteed service outcome.

Service fees for FBC Ticket Protection are non-refundable.

The Refund Guarantee is designed to provide customers with enhanced flexibility and financial protection, but does not override airline regulations, fare rules, or statutory exceptions.

7. FBCTicket Protection

FBCTicket Protection is a non-insurance, value-added service offered exclusively by FlyBusinesClass.com (represented by BOOKNDFLY TOURS LLC) to provide travelers with enhanced flexibility, additional protections, and peace of mind. The Service is offered in three tiers—Basic, Advantage, and All Included—each providing different levels of protection. These offerings are individually referred to as “the Service” and collectively as “the Services.”

FBC Ticket Protection is not an insurance product, does not replace travel insurance, and is subject to the terms outlined below.

7.1. Basic Ticket Protection

7.1.1. Overview

Basic Ticket Protection includes:

• Health-Based Refund Guarantee, and
• Flight Delay & Connection Coverage

These benefits are designed to offer travelers relief when unexpected disruptions or medical emergencies prevent travel as planned.

7.1.2. Purchasing the Services

• Ticket Protection must be purchased at the time of booking. It cannot be added after a reservation has been completed.
• The Service must be purchased for all passengers on the reservation—partial coverage is not permitted.
• FlyBusinesClass.com reserves the right, at its sole discretion, to determine whether FBC Ticket Protection is offered for a particular itinerary and may decline the purchase for any reason.

7.1.3. Non-Refundable Service Fee

• The cost of FBC Ticket Protection is non-refundable, even if the airline later grants a refund for your ticket.
• FBC Ticket Protection is refundable only within 24 hours from the time of purchase. After 24 hours, the fee becomes strictly non-refundable.
• If your ticket is changed or reissued, the original Ticket Protection is considered used and void, unless re-applied at a discounted rate.
• To re-apply Ticket Protection, contact a travel advisor at care@flybusinesclass.com or +1-888-654-1213 for applicable fees.

7.1.4. Health-Based Refund Guarantee

The Health-Based Refund Guarantee provides enhanced flexibility for medical emergencies:

1. Full Refund for Unused Tickets

You may be eligible for a 100% refund of fully unused tickets if:

• You are hospitalized at the time of scheduled departure, and
• A licensed medical provider issues a verifiable statement prohibiting travel, and
• The reservation is canceled at least 24 hours before departure.

Refunds typically take 4–8 weeks to process, depending on airline response times.

1. Exchange for Partially Used Tickets

If you are hospitalized at the time of your scheduled return:

• You may exchange a partially used ticket without FlyBusinesClass service fees,
• Provided a verifiable hospitalization certificate is submitted, and
• The return segment is canceled at least 24 hours before travel.

Note:
Airline penalties, fare differences, or supplier fees may still apply.

1. No-Show Policy

• Tickets marked as no-show are not eligible for refunds or exchanges under this Service.
• Customers must proactively cancel reservations in accordance with the timelines listed above.

1. Important Clarifications

• Requests must be submitted with supporting medical documentation to care@flybusinesclass.com or +1-888-654-1213.
• Ticket Protection is an upgrade that provides limited medical-based flexibility—it is not travel insurance.
• Full travel insurance may be purchased separately and is governed by its own terms.

7.1.5. Flight Delay & Connection Coverage

If you miss a scheduled departure due to:

• Airline-related disruption, or
• Significant delay or cancellation caused by inclement weather,

FlyBusinesClass.com will provide a one-time complimentary ticket exchange, subject to the following conditions:

• The new itinerary must be booked in the same fare class (booking code) as the original ticket, and
• Seats must be available in that fare class at the time of rebooking.

When these conditions are met, both airline penalties and FlyBusinesClass.com service fees are waived.

7.1.6. Additional Terms

• Benefits apply only to passengers who purchased the Service; coverage does not extend to companions unless they also purchased Ticket Protection.
• If more than one benefit could apply, FlyBusinesClass.com will provide only the highest-value benefit, not multiple benefits for the same event.
• FlyBusinesClass.com will not grant exceptions, waive fees, or provide benefits for scenarios not expressly outlined in these Terms.
• FBC Ticket Protection does not replace or replicate insurance. Customers seeking broader risk coverage should acquire separate travel insurance.

For assistance or questions, please contact our Ticket Protection Support Team at:
care@flybusinesclass.com
+1-888-654-1213

7.2. Advantage Ticket Protection

7.2.1. Overview

Advantage Ticket Protection includes the Health-Based Refund Guarantee, Flight Delay & Connection Coverage, Flexible Change (Any Reason), and Baggage Protection, offering enhanced flexibility and peace of mind.

7.2.2. Purchasing the Services

• Ticket Protection must be purchased at the time of booking and cannot be added afterward.
• Ticket Protection must be applied to all passengers in the booking.
• FlyBusinesClass may not offer the Services for every reservation and reserves the right to decline the purchase at its sole discretion.

7.2.3. Non-Refundable Service Fee

• The cost of Ticket Protection is non-refundable, even if you cancel your flight and receive a refund from the airline.
• Ticket Protection is refundable only within 24 hours of purchase. After 24 hours, it becomes non-refundable.
• If you make changes to your ticket, Ticket Protection is considered used and void unless re-applied at a discounted rate. Contact your travel advisor at care@flybusinesclass.com or +1-888-654-1213 for re-application fees.

7.2.4. Health-Based Refund Guarantee

• Full Refund for Unused Tickets: Allows a 100% refund of fully unused tickets for travelers hospitalized at the time of scheduled departure. You must provide a verifiable hospitalization certificate stating that a doctor prohibits travel and cancel the reservation at least 24 hours before departure. Refunds may take 4–8 weeks to process.
• Exchange for Partially Used Tickets: Allows a free exchange of partially used tickets for travelers hospitalized at the time of scheduled return with a verifiable certificate. Cancellation must occur at least 24 hours before the return flight. FlyBusinesClass exchange fees ($250) are waived; airline penalties or fare differences may still apply.
• No-Show Policy: No-show tickets are not eligible for refunds or exchanges under this Service.
• Contact customer support at care@flybusinesclass.com or +1-888-654-1213 to request refunds, providing the hospitalization certificate.
• Ticket Protection is an upsell to less restrictive fares allowing refunds and exchanges for medical reasons. It is not an insurance policy. Travel insurance is available upon request under different terms.

7.2.5. Flight Delay & Connection Coverage

If you miss a scheduled departure due to a flight cancellation or significant delay caused by inclement weather or airline-related disruption, FlyBusinesClass will provide a one-time free ticket exchange, waiving both airline and FlyBusinesClass service fees, provided seats are available in the same fare class (booking code) as the original ticket.

7.2.6. Flexible Change (Any Reason)

• You may make a one-time change to your booking for any reason before the first scheduled departure (or before the return flight if the outbound segment has been used).
• Changes can include date, time, or trip type (one-way or round-trip), with the updated itinerary starting within one year of the original departure date.
• FlyBusinesClass waives its $250 change fee, but any fare difference must be paid if the new ticket is more expensive. No refund is issued if the new ticket costs less.
• This Service does not entitle you to cancel for a refund. Airline fare rules or penalties may apply.
• If the new ticket costs more, the Ticket Protection cost difference must be covered, or the Service is void.

7.2.7. Baggage Protection

• FlyBusinesClass will track and expedite the return of undelivered checked bags. If a bag is not delivered within 96 hours, FlyBusinesClass will pay $1,000 per bag (up to 2 bags per person). No proof of baggage contents is required.
• File a claim with the airline first, then report to FlyBusinesClass within 24 hours of flight arrival via care@flybusinesclass.com or +1-888-654-1213.
• Coverage applies only to checked baggage under the same airline confirmation number. Excludes theft, missing items, damage, or carry-on bags.
• For incorrect bag delivery, provide proof of delivery receipt. FlyBusinesClass has 72 hours to locate the correct bag from the initial delivery or report time.
• If incorrect information is provided in a baggage report, respond to our request for correct information within 12 hours, or payment is denied.
• If no delivery address is provided to the airline for a lost baggage claim, the case closes once the bag arrives at the designated airport.

7.2.8. Additional Terms

• Benefits apply only to travelers who purchased the Service and do not extend to companions unless they also purchased it.
• If multiple compensation options apply, only the highest-value option is provided.
• FlyBusinesClass cannot honor requests or waive fees for scenarios not outlined in these terms.
• Ticket Protection is not an insurance policy and does not replace separate insurance coverage.
• For assistance, contact our Ticket Protection Support Team at care@flybusinesclass.com or +1-888-654-1213.

8. Lost Baggage Protection

Lost Baggage Protection is a non-insurance service designed to support travelers when checked baggage is mishandled by airlines or airport personnel.

8.1 Scope of Service

• FlyBusinesClass will track and expedite the return of undelivered checked bags.
• If a checked bag is not delivered within 96 hours of flight arrival, FlyBusinesClass will issue a Satisfaction Guarantee Payment of $1,000 per bag, up to two bags per passenger.
• No proof of baggage contents is required for the Satisfaction Guarantee Payment.

8.2 Claim Requirements

• You must first file a baggage claim directly with the airline.
• A report must then be submitted to FlyBusinesClass within 24 hours of the flight’s arrival at care@flybusinesclass.com  or +1-888-654-1213.

8.3 Coverage Limitations

Coverage applies only to:

• Checked baggage under the same airline confirmation number.
• Bags mishandled during transport by the operating airline.

Coverage excludes:

• Theft, missing items, or damage.
• Carry-on baggage.
• Tickets purchased under different airline confirmation numbers.

8.4 Incorrect Bag Delivery

• If a bag is delivered incorrectly, the customer must provide proof of the incorrect delivery receipt.
• FlyBusinesClass has 72 hours from the time of proof submission to locate and recover the correct bag.

8.5 Customer Responsibility

• If incorrect information is submitted in a baggage report, you must respond to FlyBusinesClass requests for correction within 12 hours or the claim may be denied.
• If no delivery address is provided to the airline, the case is considered closed once the bag arrives at the designated airport.

9. Baggage Allowance

Baggage policies vary by airline and may include restrictions on the number, size, and weight of bags. Some airlines offer no free baggage allowance. You are responsible for verifying applicable baggage policies directly with the airline and for paying any related fees.

10. Frequent Traveler Points

Tickets booked through FlyBusinesClass may not qualify for frequent-flyer miles, loyalty status credits, upgrades, or other rewards. Conditions vary by airline. Consult your travel advisor for details.

11. Supplier Rules and Restrictions

FlyBusinesClass acts solely as an intermediary between you and third-party suppliers such as airlines, hotels, and other travel providers. All reservations are subject to supplier terms, including:

• Payment requirements
• Cancellation and change policies
• Availability rules
• Liability waivers (when applicable)

By booking, you agree to comply with all supplier terms.

Suppliers may require credit card or cash deposits at check-in for incidental expenses. Violations of supplier policies may result in cancellation, denial of service, or forfeiture of payments. Bookings may be canceled if timely payment is not received.

12. Travel Documents and Visa Requirements

International travel requires a valid passport, and certain destinations may require visas, health documentation, or transit permits. You are solely responsible for:

• Obtaining all required travel documents
• Ensuring accuracy and validity
• Verifying requirements with relevant embassies or government agencies

FlyBusinesClass is not liable for losses resulting from missing, invalid, or delayed documentation.

13. Travel Risks

Travel to certain destinations may involve risks. Before booking or traveling, review official advisories published by government authorities such as the U.S. State Department, TSA, DOT, FAA, CDC, OFAC, or applicable EU agencies. FlyBusinesClass does not guarantee that travel to any location is safe and is not liable for damages resulting from travel risks.

14. Exchanges, Cancellations, and Refunds

• All tickets are non-reroutable and non-transferable.
• Changes or refunds, when permitted by fare rules, are subject to a FlyBusinesClass service fee (minimum $250 per person) plus applicable airline penalties.
• Cancellations must be requested at least 24 hours before departure. No-show tickets are not eligible for refunds or exchanges.
• Discounted fares may carry stricter refund or change restrictions.
• Refund processing typically requires 4–8 weeks, depending on supplier response times.

FlyBusinesClass cannot override airline-imposed fare rules or penalties.

15. Ticket Delivery

All tickets are electronic (e-tickets). They will be sent to the email address provided at the time of booking and will include the ticket number, reservation code,

16. Payment Information

You confirm that the payment card used for any transaction is either yours or that you are fully authorized to use it. All payments are processed by BOOKNDFLY TOURS LLC, located at 410 N Main ST STE 100 Buffalo, Wyoming 82834. We accept major credit cards, including Visa, MasterCard, American Express, Diners Club, and Discover, provided the billing address can be verified in the U.S., EU, Canada, UK, Australia, Singapore, or other approved countries.

To prevent fraud and ensure secure processing, FlyBusinesClass.com may:

• Apply a temporary authorization charge of less than $5, which is later canceled.
• Contact your issuing bank for verification or request a three-way conference call with bank representatives.
• Request proof of cardholder identity or documentation confirming authorization.

Fraudulent or suspicious transactions are reported to the appropriate authorities. Credit card transactions may be monitored or recorded for verification and dispute-resolution purposes. Bookings are not guaranteed until ticketed. If a card is declined, we will notify you within 24 hours.

Banks or card issuers may apply international transaction fees, currency conversion fees, or other assessments for purchases made from outside your home country. Please contact your bank for details, as these charges are not imposed by FlyBusinesClass.com.

17. Data Protection

We collect, store, and process personal information—including any SMS consent—according to our Privacy Policy and in compliance with all applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Your SMS consent is not shared with any third parties or affiliates. We take all reasonable steps to protect your information from unauthorized access, misuse, or disclosure.

18. Force Majeure

FlyBusinesClass.com is not responsible for delays, interruptions, failures, or an inability to perform obligations due to circumstances outside our reasonable control. These events include, but are not limited to:

• Natural disasters
• Pandemics or public health emergencies
• Government actions or border closures
• War, terrorism, or civil unrest
• Strikes or labor disputes
• Airline operational issues
• Technical or communication failures

In such cases, we will make reasonable efforts to provide assistance, alternative options, or applicable credits when possible, subject to the policies of the relevant travel suppliers. However, we cannot guarantee specific outcomes or assume financial responsibility for such disruptions.

19. Website Availability

The FlyBusinesClass.com Website may be temporarily unavailable due to scheduled maintenance, system failures, high traffic volume, or circumstances beyond our control. We are not responsible for losses arising from downtime, inability to access the Website, or delays in service.

If you require assistance during an outage, you may contact our support team at care@flybusinesclass.com or +1-888-654-1213.

20. Health and Travel Risks Waiver

You acknowledge that all travel involves inherent risks, including but not limited to health hazards (such as pandemics), changing government restrictions, and unforeseen disruptions. By booking with FlyBusinesClass.com, you agree that:

• You are solely responsible for evaluating and accepting these risks.
• We are not liable for unsafe destination conditions, health risks, weather events, or government-imposed requirements such as quarantines, testing, documentation, or face coverings.
• We do not possess specialized knowledge about travel dangers, rapidly changing entry requirements, or financial stability of travel suppliers.
• We are not responsible if a supplier fails, ceases operations, delays service, denies refunds, or restricts credit usage.

For up-to-date travel information, you should consult:

• U.S. Department of State: www.travel.state.gov
• CDC Travel Health Notices: www.cdc.gov/travel
• IATA Travel Centre: www.iatatravelcentre.com

At your request, we may assist with seeking refunds or rebooking using airline credits; however, this service is subject to a non-refundable processing fee.

By using our services, you agree to hold FlyBusinesClass.com, BOOKNDFLY TOURS LLC, and our agents, employees, directors, affiliates, and subcontractors harmless from any claims, losses, damages, or disputes arising from travel-related risks, including denied travel insurance claims.

21. Limitations of Liability

The Website and all services provided by FlyBusinesClass.com are offered “as is” without any warranties, express or implied, regarding accuracy, timeliness, fitness for a particular purpose, or reliability.

To the fullest extent permitted by law, FlyBusinesClass.com, BOOKNDFLY TOURS LLC, and all affiliated providers are not liable for:

• Damage to your computer, devices, or property, including from viruses or data loss related to Website use.
• Any injury, loss, claim, or damages (including special, punitive, incidental, or consequential damages) arising from Website use, travel bookings, or reliance on our services—even if advised of the possibility of such damages.
• Acts, errors, or omissions of airlines or travel suppliers, including delays, schedule changes, cancellations, overbooking, strikes, or force majeure.
• Additional expenses incurred due to rerouting, missed connections, government regulations, or border closures.
• Moral damages, including emotional distress, pain and suffering, or mental anguish connected to the use of the Website or our services.

Aggregate Liability Limit:
Our maximum liability for any claim related to your booking or use of our services is limited to the total amount you paid for the affected booking, excluding fees, penalties, or consequential losses.

You agree to waive all claims against FlyBusinesClass.com, BOOKNDFLY TOURS LLC, and its officers, directors, employees, agents, and affiliates for any losses, delays, or damages caused by third-party suppliers. FlyBusinesClass.com acts solely as an intermediary and is not responsible for the performance of airline or supplier services.

22. Disputes and Resolution

22.1 Informal Resolution

We are committed to resolving disputes promptly, fairly, and efficiently. If you have any concerns related to your booking, our Website, or our services, please contact our Customer Support team at:

Email: care@flybusinesclass.com
Phone: +1-888-654-1213
Address:410 N Main ST STE 100 Buffalo, Wyoming 82834, USA

You may also reach us through the Contact Us form on our Website.

We will review your inquiry and respond within 30 days in an attempt to resolve the matter informally before escalation to arbitration or legal action.

22.2 Binding Arbitration

Except for claims that qualify for small-claims court, any dispute arising out of or relating to these Terms, your use of the Website, or any services provided by FlyBusinesClass.com shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (“AAA”).

By agreeing to these Terms, you acknowledge and agree to the following:

• No Class Actions: You waive the right to participate in class actions, class arbitration, or any other representative proceeding.
• Neutral Arbitrator: Arbitration will be conducted by a neutral AAA arbitrator, whose decision is final and enforceable in court, subject only to limited judicial review.
• Jurisdiction: Any legal action to enforce the arbitration clause may be filed in any court of competent jurisdiction.
• If Arbitration Is Unenforceable: Disputes may be brought exclusively in the state or federal courts located in Wilmington, Delaware, and you consent to their jurisdiction.
• Governing Law: This Agreement is governed by the laws of the State of Delaware, except that the arbitration clause is governed by the Federal Arbitration Act (FAA).
• Prevailing Party: The prevailing party in any action to enforce this arbitration agreement or these Terms is entitled to recover reasonable attorneys’ fees and costs.

Opt-Out Option

You may opt out of arbitration within 30 days of accepting these Terms. To do so, send a written opt-out notice to:

Email: care@flybusinesclass.com
Subject Line: Arbitration Opt-Out
Content: Your full name, address, phone number, and a clear statement that you are opting out of the arbitration agreement.

Opting out does not affect any other provisions of these Terms.

23. Indemnification

You agree to indemnify, defend, and hold harmless FlyBusinesClass.com, BOOKNDFLY TOURS LLC, its affiliates, suppliers, service providers, and their respective officers, directors, employees, contractors, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:

1. Your breach of these Terms & Conditions or any referenced policies or agreements.
2. Your violation of any law, regulation, or third-party rights, including intellectual property or privacy rights.
3. Your misuse of the Website, services, booking tools, or any travel products obtained through FlyBusinesClass.com.
4. Your actions that exceed or conflict with the liability limitations and obligations described in these Terms.

This indemnification obligation survives termination of your account, your use of the Website, and the fulfillment of any travel services.

24. Warsaw and Montreal Conventions

Air travel involving an international itinerary may be subject to the Montreal Convention or the Warsaw Convention, including subsequent amendments and related international treaties. These conventions govern and, in many cases, limit the liability of air carriers for passenger injury, death, baggage loss or delay, and flight delays. The applicable treaty depends on your specific itinerary and the air carrier.

24.1 Montreal Convention Liability Limits

Under the Montreal Convention, the following liability limits generally apply:

• No financial limit for passenger death or bodily injury.
• 1,100 Special Drawing Rights (SDR) per passenger (approx. EUR 1,300 / USD 1,700) for baggage loss, damage, or delay.
• 4,694 SDR per passenger (approx. EUR 5,400 / USD 7,100) for flight delays.

These limits may be updated periodically by the International Monetary Fund (IMF) and may vary slightly based on currency conversion.

24.2 Warsaw Convention Liability Limits

For itineraries governed by the older Warsaw Convention, the limits may include:

• 16,600 SDR per passenger (approx. EUR 20,000 / USD 20,000) for death or bodily injury
• or8,300 SDR if the Hague Protocol does not apply.
• 17 SDR per kilogram (approx. EUR 20 / USD 20) for checked baggage.
• 332 SDR (approx. EUR 400 / USD 400) for unchecked baggage (carry-on items).

24.3 Baggage Declarations & Insurance

Passengers may:

• Declare a higher value for checked baggage at the time of check-in and pay any applicable fees,
  or
• Purchase separate travel insurance or baggage insurance for enhanced protection.

We strongly recommend reviewing airline policies and considering supplemental insurance for valuable items.

24.4 Filing Baggage Claims

To preserve your rights under international conventions:

• Damage claims must be filed with the carrier within 7 days of receiving the baggage.
• Delay claims must be filed within 21 days of receiving delayed baggage.

Claims not filed within these time limits may be rejected by the carrier.

For detailed baggage and liability policies, please contact the operating air carrier directly.

25. Notice of Contract Terms

Air transportation purchased through FlyBusinesClass.com is subject to the contract of carriage issued by the operating and/or marketing airline(s). By booking travel, you acknowledge and agree that:

1. Each airline’s terms, conditions, rules, tariffs, and policies are incorporated into your contract by reference.
2. These terms may include, but are not limited to:
   • Liability limitations
   • Claim filing deadlines
   • Rules for reservations, check-in, boarding, or refusal of carriage
   • Baggage restrictions or limitations
3. Airlines may apply differing rules regarding ticketing, baggage, denied boarding, and schedule changes.
4. It is your responsibility to review the applicable airline’s contract of carriage, available at the airline’s ticket offices, customer service centers, or official website.

FlyBusinesClass.com does not control or dictate airline policies and is not responsible for airline decisions regarding carriage, seating, or compliance with carrier rules.

26. Additional Travel Notices

26.1 Denied Boarding (Overbooking)

Airlines may legally overbook flights. If overbooking occurs:

• Airlines first seek volunteers to give up their seats in exchange for compensation.
• If not enough volunteers come forward, airlines may deny boarding to passengers pursuant to their priority rules.
• Compensation, accommodations, and rebooking options are determined solely by the airline per applicable regulations and its contract of carriage.

Passengers should review denied-boarding policies posted at airport ticket counters or on the carrier’s website.

26.2 Baggage Allowances & Restrictions

Air carriers establish and enforce baggage rules, including:

• Allowances for checked and carry-on baggage
• Weight and size limits
• Limits based on cabin class, route, aircraft type, or frequent-flyer status
• Fees for excess, oversized, or overweight baggage

These rules vary by airline. Always review your carrier’s baggage policies before travel.

26.3 Check-In and Boarding Times

Published departure times represent when the aircraft is scheduled to leave the gate, not check-in or boarding deadlines.

You must:

• Arrive at the airport by the airline’s recommended check-in time
• Comply with all security and document verification requirements
• Arrive at the gate before boarding closes

Failure to comply may result in denial of boarding, and carriers may treat missed departures as a no-show.

26.4 Dangerous Goods & Prohibited Items

Air travel regulations strictly prohibit placing dangerous goods in checked or carry-on luggage, including but not limited to:

• Explosives, fireworks
• Flammable liquids or gases
• Toxic or corrosive substances
• Lithium batteries beyond permitted limits
• Other hazardous materials regulated by the FAA, IATA, or TSA

Passengers are responsible for verifying what items are allowed. Check with your airline or TSA regulations for details.

26.5 Travel Documents & Entry Requirements

You are solely responsible for ensuring that you possess valid and compliant travel documents, including:

• Passports
• Visas
• Electronic Travel Authorizations (e.g., ESTA, eTA)
• Health certificates or vaccinations
• Any additional documents required by your destination or transit country

Government authorities may require airlines to provide access to passenger information. FlyBusinesClass.com is not liable for denied boarding or entry due to incomplete or invalid documentation.

27. Credit Card Chargebacks

Before initiating any chargeback with your bank or credit card issuer, you agree to first contact our Support Team at care@flybusinesclass.com or +1-888-654-1213 to allow us the opportunity to review and resolve the issue.

You acknowledge and agree that FlyBusinesClass.com (BOOKNDFLY TOURS LLC) reserves the right to dispute any improper, unwarranted, or fraudulent chargebacks, including but not limited to chargebacks based on:

1. Non-cancellable or non-refundable bookings where the airline or supplier does not permit refunds, regardless of whether the booking is used.
2. Charges authorized by individuals with access to your credit card, including family members, friends, associates, employees, or other authorized users.
3. Supplier failures or service issues beyond our control, including changes, delays, or cancellations made by airlines or other travel providers.
4. Force majeure events or other circumstances outside our control (e.g., natural disasters, pandemics, government actions).
5. Services already provided, fully or partially used by you.

We may use email records, system logs, and recorded calls (as permitted under our Privacy Policy) as evidence to dispute any invalid chargeback.

You authorize BOOKNDFLY TOURS LLC to re-charge your payment method for:

• Any funds returned to you as a result of a chargeback that is later determined to be invalid or reversed.
• Any bank or processing fees assessed due to meritless or fraudulent chargebacks.

Fraudulent or abusive chargeback activity may be reported to relevant authorities, financial institutions, and fraud-prevention databases.

28. Governing Law

These Terms & Conditions and any disputes arising out of or related to your use of FlyBusinesClass.com are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law principles.

The arbitration clause included in these Terms is governed by the Federal Arbitration Act.

Except for claims that must be resolved through arbitration or qualify for small-claims court, any legal action shall be brought exclusively in the state or federal courts located in Wilmington, Delaware, and you consent to the personal jurisdiction and venue of those courts.

29. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, such provision shall be deemed severed from the remaining Terms. All other provisions will continue to remain valid and enforceable to the fullest extent permitted by law.

30. Language Accessibility

These Terms and Conditions are provided in English. Upon request, FlyBusinesClass.com may supply translations or simplified summaries in other languages to assist international customers. For support, please contact us at care@flybusinesclass.com or call our toll-free number at +1-888-654-1213.

31. Accessibility of These Terms

These Terms & Conditions are accessible at all times through the footer of every page on flybusinesclass.com. They also appear alongside online forms that collect personal information—including any SMS or consent-based opt-in forms—together with our Privacy Policy.

32. SMS Terms of Service

By opting in to receive SMS communications—whether through our website forms, service interactions, or any other medium—you consent to receive text messages from BOOKNDFLY TOURS LLC, representing FlyBusinesClass.com. These messages may include service updates, booking notifications, promotional content, or general conversational communications. Message frequency may vary based on your interaction with our services.

Standard message and data rates may apply, depending on your mobile carrier. For assistance, reply HELP to any message. To opt out of SMS messages at any time, reply STOP.

For additional support regarding SMS communications, please contact us at care@flybusinesclass.com or call our toll-free number +1-888-654-1213. For more information on how we process your data, please review our Privacy Policy.

33. Contact Us

For any questions, concerns, or requests related to these Terms & Conditions, please reach out to us using the following contact information:

Email: care@flybusinesclass.com
Phone: +1-888-654-1213
Address: BOOKNDFLY TOURS LLC
410 N Main ST STE 100 Buffalo, Wyoming 82834, USA